Request local help
Describe the drain or sewer concern clearly
Email a short description. Do not send payment information, access codes, identity documents, or other sensitive details.
Information that helps
- Every fixture affected
- Whether the problem is slow flow, stoppage, gurgling, odour, or overflow
- When it began and whether it has happened before
- Recent plumbing work or products used
- Whether sewage or another immediate hazard is present
Urgent conditions
For sewage exposure, flooding near electrical systems, gas odour, collapse risk, or another immediate danger, keep people away and contact the appropriate emergency or utility service.